At Soothe Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or make a purchase.
1. Information We Collect
When you browse or shop with us, we may collect the following personal information:
- Name
- Email address
- Shipping and billing addresses
- Payment information (processed securely through trusted third-party payment providers)
- Order history and shopping preferences
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases, shipping, and customer support inquiries
- Send promotional emails and updates if you have opted in to receive them
- Improve our products, website, and overall customer experience
3. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information.
Your information may be shared only with trusted third-party service providers, such as payment processors and shipping partners, when necessary to process your orders and operate our business.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
While no method of online transmission or electronic storage is completely secure, we strive to use commercially accepted security practices to safeguard your information.
5. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.
You can choose to disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
6. Your Rights
You have the right to request access to, update, or delete your personal information, subject to applicable laws.
If you would like to make a request regarding your personal information, please contact us at Sootheaura@gmail.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: Sootheaura@gmail.com
Thank you for trusting Soothe Aura with your skincare journey and your personal information.