Returns & Exchanges
Our Purity Standard
At Soothe Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or make a purchase.
Because our products are made with natural ingredients and are used on the skin, we cannot restock or resell any returned items. For this reason, all sales are final.
Thank you for trusting Soothe Aura with your personal care and your privacy.
Damages & Discrepancies
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
If your order arrives damaged or has missing items, please contact us within 48 hours of receiving your package. Provide your order number and photographic evidence to assist with a resolution.
Order Control & Changes
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
You have the right to access, update, or delete your personal information at any time. Please contact us at Sootheaura@gmail.com with any requests.
Experience & Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your personal browser settings at any point.
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers (such as payment processors and shipping carriers) to help us operate our business smoothly.